Fraud Risk Management Analyst

Job Summary

Responsible for the first-line review, triage, and disposition of fraud alerts, the full-time remote Fraud Risk Management Analyst will investigate fraud cases, analyze customer activity, and execute card actions to prevent fraudulent activities involving accounts and services.

Key responsibilities

• Reviews and triages fraud alerts and monitoring reports to identify unusual or potentially fraudulent activity
• Conducts end-to-end fraud case investigations, gathering and analyzing relevant data to confirm or rule out fraud
• Documents all review activities and dispositions in compliance with regulatory and audit standards

Required qualifications

• High School Diploma or equivalent
• Typically requires less than two years of related experience in fraud, payments, banking operations, or customer service
• Foundational understanding of fraud red flags and typologies preferred
• Ability to manage a daily workload and meet same-day and SLA-driven deadlines
• Self-sufficient and well-organized, comfortable working across multiple systems and monitoring reports