Fraud Specialist

Job Summary

A company is looking for a Fraud Specialist to join their team.

Key Responsibilities

• Receive incoming and initiate outbound calls to cardholders to verify suspicious debit card activity
• Acquire a comprehensive understanding of fraud case management through the fraud detection system
• Identify emerging fraud trends and assist in mitigating fraudulent transaction activity

Required Qualifications

• Experience in banking, financial services, or fraud detection is helpful but not required
• Ability to work in a fast-paced inbound and outbound call center environment
• Must be passionate about contributing to an organization focused on continuous improvement
• Experience in using Microsoft Office
• Ability to multi-task using multiple computer screens while communicating with cardholders and financial institutions