Fraud Strategy Supervisor

Job Summary

A company is looking for a Supervisor, Fraud Strategy.

Key Responsibilities

• Supervise Fraud Strategy staff to ensure efficient workflow and quality service for Global Fraud Monitoring clients
• Conduct audits and coordinate tasks to meet established turnaround times and service level agreements (SLAs)
• Resolve complex service issues and maintain communication on fraud trends and internal procedure changes

Required Qualifications

• Bachelor's Degree in Business Administration or related field, or equivalent education and experience
• Five (5) years of experience in the financial services industry
• Five (5) years of professional experience in risk analytics or fraud services
• One (1) year of supervisory experience preferred
• Knowledge of payments processing systems and third-party vendor systems preferred