Fraud Supervisor

Job Summary

A company is looking for a Fraud Supervisor to manage complex fraud cases and oversee team workflow.

Key Responsibilities

• Manage complex and escalated fraud cases while ensuring regulatory compliance
• Provide real-time guidance and support to team members while balancing supervisory and operational tasks
• Maintain active casework and investigative responsibilities alongside supervisory duties

Required Qualifications

• Bachelor's degree from an accredited university preferred; high school diploma or equivalent required
• Four years of experience in quality control, compliance, collections, fraud/loss prevention, or BSA/AML required
• One year of prior management or demonstrated leadership experience required
• Knowledge of collections, teller/branch operations, and servicing plastic card products required
• Strong knowledge of Microsoft Office applications and ability to operate standard office equipment