French Bilingual Customer Specialist

Job Summary

A company is looking for a French Bilingual Customer Relations Specialist.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, or chat
• Resolve product or service issues by clarifying complaints and following up to ensure resolution
• Maintain detailed records of customer interactions in the company's CRM system

Required Qualifications, Training, and Education

• High School Diploma or GED-equivalent
• 2+ years of call center experience
• Fluency in French and English
• Experience in customer service roles
• Ability to work flexible hours as needed