French Bilingual QA Agent

Job Summary

A company is looking for a French Bilingual Product Quality Assurance Agent (Remote - Alabama).

Key Responsibilities

• Receive calls from French-speaking dealers and document information in English
• Deliver resolutions in French while meeting quality and productivity targets
• Provide timely and accurate solutions through various communication methods

Required Qualifications

• Fluent in speaking, reading, and writing French, with understanding of the Qu b cois French dialect
• One or more years of customer service experience
• High school diploma or equivalent
• Call center experience
• Alabama resident with a distraction-free work environment