French Bilingual Quality Assurance Agent

Job Summary

A company is looking for a French Bilingual Product Quality Assurance Agent (Remote - Michigan).

Key Responsibilities

• Receive calls from French-speaking dealers and document information in English
• Deliver timely and accurate solutions through various communication channels
• Meet quality and productivity targets by understanding project operations and workflow processes

Required Qualifications

• Fluent in speaking, reading, and writing French, with understanding of the Qu b cois dialect
• One or more years of customer service experience
• High school diploma or equivalent
• Call center experience
• Must be a Michigan resident