French Customer Service Representative

Job Summary

A company is looking for a French Speaking Customer Service Representative.

Key Responsibilities:

• Provide exceptional customer support to French-speaking customers via phone, email, and chat
• Handle customer inquiries, complaints, and requests in a professional and timely manner
• Accurately capture and update customer information in internal systems and CRM platforms

Required Qualifications:

• High School Diploma/GED
• Fluency in French and English (spoken and written) is essential
• Previous experience in a customer service or call center environment, preferably within a BPO environment
• Basic computer literacy and experience working with CRM or ticketing systems
• Ability to handle high volumes of customer interactions while maintaining quality service