Frontline Engineer

Job Summary

A company is looking for a Frontline Engineer to manage incidents and improve operational processes.

Key Responsibilities

• Perform initial troubleshooting and escalate incidents as necessary
• Lead incident management and drive continuous improvement for reliability and performance
• Collaborate with engineering teams on problem management and document operational procedures

Required Qualifications

• Bachelor's degree in a technical field or 4 years of equivalent experience
• Intermediate experience in Windows and Linux environments, scripting, or database management
• Intermediate experience with Amazon Web Services and containerization technologies
• Ability to think clearly and take decisive action under pressure