Functional Consultant

Job Summary

A company is looking for a Functional Consultant to provide functional support and guidance for CRM implementations in nonprofit and higher education sectors.

Key Responsibilities

• Guide discovery for project deliverables, including software configuration and integration
• Lead technical requirements gathering sessions to analyze client needs and define project scope
• Educate and train clients on system functionality and assist in system component implementation

Required Qualifications

• 2+ years in higher education advancement or development
• 2+ years non-profit/higher ed CRM experience (Salesforce, BBCRM, etc.)
• Working knowledge of philanthropy practices and advancement services
• Ability to collaborate with various teams and lead technical conversations
• Demonstrated commitment to fostering an environment of diversity and inclusion