Gainsight Administrator

Job Summary

A company is looking for a Gainsight Systems Lead who will manage Gainsight CS and PX instances while collaborating with various teams.

Key Responsibilities:

• Administer and optimize the Gainsight ecosystem, ensuring data integrity and scalable customer success strategies
• Manage user and license administration, including setup, permissions, and configuration changes
• Build and maintain reports and dashboards to provide insights into customer health and product usage

Required Qualifications:

• Minimum 2 years of experience as a Gainsight administrator
• Gainsight CS and PX certification(s) required
• Experience in implementing Gainsight and scaling team usage
• Strong analytical skills with experience in data management and reporting
• Ability to work independently in an early-stage environment