Gainsight Administrator
Job Summary
Partnering directly with go-to-market teams, the full-time Senior Gainsight Application Administrator will configure and maintain Gainsight features, translating business needs into scalable solutions in a remote environment.
Key Responsibilities
- Partner with go-to-market teams to understand business needs and translate requirements into Gainsight solutions
- Configure and maintain Gainsight features including playbooks, CTAs, reports, and dashboards
- Collaborate with stakeholders to identify process gaps and recommend practical improvements
Required Qualifications
- 5+ years of experience as a Gainsight Administrator
- Strong working knowledge of Gainsight configuration, including rules and playbooks
- Experience partnering with stakeholders to offer support and solutions
- Familiarity with customer success operations
- Gainsight Certification Admin preferred
Complete Job Description
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