Garnishment Support Advisor

Job Summary

Providing expert-level support, the full-time Garnishment Support Advisor will manage complex escalations, offer regulatory guidance, and oversee customer onboarding and audits in a remote environment.

Key responsibilities

• Manage high-priority escalations and coordinate with multiple stakeholders to drive resolution
• Serve as the subject matter expert for complex garnishment scenarios, offering technical guidance
• Conduct onboarding audits for new customers to ensure accuracy and compliance with regulations

Required qualifications

• High School diploma or equivalent; Associate's or Bachelor's degree preferred
• Minimum of 3 years of experience in garnishment operations, payroll services, or agency coordination
• Strong knowledge of garnishment regulations and order lifecycles
• Experience with Workday or similar HCM/payroll systems
• Proficient use of Microsoft Office, including Excel, Outlook, and Word