General Liability Claims Manager

Job Summary

Managing General Liability claims activities, the full-time remote AVP - General Liability Claims Manager will oversee claims handling workflows, review complex claims, and ensure best practices while collaborating with underwriting, legal, and distribution teams.

Key responsibilities

• Supervise all aspects of moderate to significant complexity claims from coverage through resolution
• Monitor key metrics, conduct file audits, and recommend process improvements
• Coordinate training, mentoring, and development of claims department employees

Required qualifications

• Bachelor's degree in business or equivalent work experience; JD applicants welcome but not required
• 10-15 years of staff management and claims handling experience, with commercial E&S knowledge
• Strong expertise in General Liability claims management and handling
• Proven leadership capabilities, including mentoring and supervising claims professionals
• Extensive knowledge of the insurance industry and E&S markets