Genesys Developer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Sat, Jul 05, 2025

Job Category: Information Technology

Employment Status: Independent Contractor

Employer Type: Staffing Agency

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Genesys Developer to join their Unified Communication and Collaboration team.

Key Responsibilities

Develop and implement IVR interaction flows using Genesys Architect for various communication channels
Enhance Chatbot functionalities and associated Genesys reporting
Consult on requirements, design, and implementation of Genesys enhancements and perform troubleshooting and testing

Required Qualifications

At least 2 years of experience with the Genesys Cloud CX Architect development tool
Minimum of 5 years of experience in contact center operations
Proficiency in flow development for voice and digital messaging interactions
Experience with REST API integrations and Genesys data actions
Familiarity with best practices in chatbot flow design and troubleshooting

COMPLETE JOB DESCRIPTION

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Job is Expired

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