Georgia Customer Service Specialist

Job Summary

Supporting a high volume of inbound customer inquiries, the full-time Georgia Customer Service Specialist will work remotely to assist customers, promote products, and enhance sales while managing unique situations and problem-solving.

Key responsibilities

• Handle a busy day of inbound customer calls, addressing inquiries and providing personalized assistance
• Promote additional products during customer interactions to improve sales
• Assist with account-related tasks such as confirming refunds, taking payments, and placing orders

Required qualifications

• At least 12 months of customer service experience
• Ability to learn and work effectively in a virtual environment
• Experience navigating multiple systems and screens
• Must provide a distraction-free work-from-home environment
• Availability to work weekends, holidays, and additional hours as needed