Georgia Intake Coordinator

Job Summary

A company is looking for an Intake Coordinator to manage pre-service requests and provide support in a healthcare environment.

Key Responsibilities

• Manage authorizations, notifications, and service requests from various sources
• Provide excellent customer service and handle escalated calls effectively
• Prepare authorization cases and support clinical staff in medical necessity reviews

Required Qualifications

• Minimum of a High School Diploma or GED
• 1+ years of professional experience in an office or healthcare environment
• Proficiency in typing and experience with Microsoft Office Products
• Prior customer service experience with inbound/outbound calls
• Ability to work flexible hours, including weekends