Georgia Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer needs in a remote environment.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues
• Provide expertise on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports while demonstrating empathy

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles; opportunity to gain during training
• Ability to multitask and navigate multiple computer systems
• Full-time availability including weekdays, one weekend day, and evening hours
• Designated workspace free from noise and distractions with high-speed internet access