Georgia Licensed Call Center Specialist

Job Summary

A company is looking for a Sales & Customer Service Call Center Specialist.

Key Responsibilities

• Utilize sales skills to recommend products and assist customers with inquiries via phone
• Resolve customer issues and provide information while ensuring excellent satisfaction scores
• Accurately enter data into the company database and follow the assigned work schedule

Required Qualifications

• Sales and customer service experience, preferably in a call center environment
• Intermediate computer skills, including proficiency in Microsoft Office
• Ability to perform basic mathematical computations
• Must have a reliable desktop or laptop computer and high-speed internet connection
• Regular and reliable attendance is required