Georgia Licensed Customer Support Agent

Job Summary

To support a growing fintech startup, the full-time Georgia Licensed Customer Support Agent will assist customers with insurance policy changes, process service requests, and answer inquiries while working remotely.

Key responsibilities

• Respond to inbound calls from existing customers regarding insurance policies
• Process service requests such as adding/removing vehicles and drivers
• Work to retain policyholders by providing solutions to at-risk customers

Required qualifications

• 2+ years of experience in a call center environment
• Ability to multitask and manage competing priorities
• Passion for helping others
• Willingness to obtain a P&C license within 60 days of starting