Georgia Licensed Healthcare Customer Service

Job Summary

To support a growing remote team, the part-time Georgia Licensed Healthcare Customer Service Representative will provide exceptional customer service and patient support, verify patient information, and assist with prescription benefits inquiries.

Key responsibilities

• Provide excellent customer service and support to patients regarding their prescription benefits
• Verify patient information and gather relevant billing and medical data
• Answer inbound calls and perform outbound calls as necessary to assist patients

Required qualifications

• Must have 1 year or more of recent call center experience
• Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus
• High school diploma or equivalent is required
• Must live in Georgia to qualify for the position
• High-speed internet with a wired connection is mandatory