Georgia Licensed Healthcare Customer Service
Job Summary
To support a growing remote team, the part-time Georgia Licensed Healthcare Customer Service Representative will provide excellent customer service and patient support while verifying patient information and assisting with prescription benefits inquiries.
Key responsibilities
- Provide exceptional customer service and support to patients regarding their prescription benefits
- Verify patient information and gather necessary billing and medical details
- Handle inbound and potentially outbound calls while adhering to Federal Health Care Program guidelines
Required qualifications
- Minimum of 1 year of recent call center experience
- Knowledge of medical terminology, HIPAA regulations, and patient privacy practices is a plus
- High school diploma or equivalent
- Must reside in Georgia
- Basic technical troubleshooting skills and a distraction-free workspace with high-speed wired internet
Complete Job Description
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