Georgia Licensed Membership Specialist

Job Summary

A company is looking for a Membership Retention Specialist to enhance customer relationships and improve membership retention.

Key Responsibilities

• Act as a local resource and member advocate, supplementing service work performed by the Customer Contact Center
• Host member informational meetings and conduct new member orientation to facilitate integration into Health Net
• Track and document member interactions, analyze data, and prepare reports to improve customer experience

Required Qualifications

• Bachelor's degree in Sales, Marketing, or a related field preferred
• Minimum of three years in sales and/or marketing, preferably in a healthcare environment
• Medicare experience strongly preferred
• Current insurance license for the state in which the product is sold, or ability to obtain it within 45 days of hire
• Highly preferred - GA residents