Georgia Licensed Telephonic Care Navigator

Job Summary

A company is looking for a Telephonic Care Navigator.

Key Responsibilities

• Completes telephonic outreach to members and educates them on gaps in care
• Assists members with social determinants of health and connects them to community resources
• Maintains schedule adherence and ensures compliance with HIPAA regulations

Required Qualifications

• High School Diploma / GED or equivalent work experience
• 1+ years of call center and/or telephonic customer service experience
• 1+ years of professional experience in an office setting using telephone and computer
• 1+ years of Healthcare/insurance or social work/community outreach experience
• Ability to work full-time, Monday - Friday, and attend a 3-week training period