Georgia Remote Customer Service Rep

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Communicate with consumers via inbound telephone calls and provide prompt resolution to inquiries
• Document and update customer records accurately and follow up to ensure satisfaction
• Maintain compliance with applicable laws, company policies, and provide feedback for improvement

Required Qualifications

• High School Diploma required
• Previous customer service and/or call center experience preferred
• Proficient personal computer skills, including Microsoft Office
• Ability to work in a multi-tasked environment and adapt to a flexible schedule
• Quiet, dedicated personal space for remote work