German Customer Service Representative

Job Summary

A company is looking for a Deutsch Customer Service Representative.

Key Responsibilities

• Handle customer queries/issues through voice and/or non-voice transactions
• Identify and assess customer needs by actively listening and asking relevant questions
• Maintain necessary documentation of each interaction with customers

Required Qualifications

• At least 2 years of college education, a 2-year vocational course, or a 4-year degree
• Willingness to work in Antipolo City and remotely
• Flexibility to work during Deutsch business hours, including weekends and holidays
• At least 6 months of professional customer support experience
• Sound knowledge of telephone etiquette