German Customer Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Fri, Feb 27, 2026

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a German Customer Support Specialist II.

Key Responsibilities

Provide timely and professional customer support via email and phone in English and German
Assist customers with order status, returns, refunds, payment inquiries, and general account questions
Document all customer interactions accurately in CRM and ticketing systems

Required Qualifications

C1/C2 German proficiency (CEFR or equivalent)
Experience providing German support
At least 2 years of experience in customer support via email and calls
Basic technical proficiency with CRM tools and ticketing systems
Ability to work in a fast-paced, performance-driven environment

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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