German Speaking Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - German Speaking.

Key Responsibilities

• Act as a strategic advisor to customers, providing guidance on best practices and technology strategy
• Collect customer feedback and communicate insights to internal teams for product improvement
• Manage customer relationships, resolve issues, and lead account planning to drive growth

Required Qualifications

• 7+ years of experience in Customer Success, Account Management, or similar roles
• Fluent in German
• Technical background with an understanding of databases, cloud, and infrastructure technology
• Ability to work autonomously and make key decisions for customer outcomes
• Entrepreneurial mindset with a passion for collaboration and team success