German Speaking Member Success Agent

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Tue, Jan 06, 2026

Job Summary

A company is looking for a Member Success Agent - German Speaking - Part Time.

Key Responsibilities
  • Follow up with support staff to ensure satisfactory resolution of tickets
  • Achieve or exceed required team KPI goals
  • Coordinate escalations and communicate urgent issues promptly
Required Qualifications
  • Fluent in German (expert or native proficiency) and advanced English
  • At least 2 years of experience in a customer service role
  • Experience in both telephone and online support
  • Proficient in Microsoft Office programs
  • Ability to work independently and as a flexible team player

COMPLETE JOB DESCRIPTION

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