German Technical Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Mon, Mar 02, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a German Technical Support Specialist II.

Key Responsibilities

Take ownership of support cases and guide users through troubleshooting and setup
Troubleshoot hardware, software, and connectivity issues, documenting everything in Salesforce
Host live remote sessions to assist users and escalate cases as needed

Required Qualifications

C1/C2 German proficiency (CEFR or equivalent)
At least 2 years of experience in technical support or customer support
Solid understanding of Windows and basic networking
Experience documenting cases in a CRM like Salesforce
Calm and confident demeanor when interacting with clinicians and biomedical teams

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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Website

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