German Technical Support Specialist

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Wed, Mar 11, 2026

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a German Technical Support Specialist II to assist users with sensory equipment for hearing, balance, and newborn care.

Key Responsibilities

Take ownership of support cases and guide users through troubleshooting and setup
Document issues and resolutions in Salesforce while maintaining quality standards
Host remote sessions to diagnose and resolve technical problems effectively

Required Qualifications

C1/C2 German proficiency (CEFR or equivalent)
At least 2 years of experience in technical support or customer support
Solid understanding of Windows and basic networking
Experience documenting cases in a CRM like Salesforce
Ability to work calmly and confidently with clinicians and biomedical teams

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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