Global Account Management Executive
Job Summary
To drive customer value and revenue growth, the full-time Head of Global Account Management will own the global account management strategy, lead executive-level relationships, and build a high-performing team while working onsite in the USA.
Key responsibilities
- Develop and execute a comprehensive strategy to maximize customer lifetime value, retention, and expansion across enterprise accounts
- Identify and prioritize expansion opportunities to ensure high retention rates and predictable renewals
- Recruit, mentor, and lead a global Account Management team while aligning cross-functionally for customer success
Required qualifications
- 5+ years of experience in enterprise SaaS Account Management, Customer Success, or related leadership roles
- Proven track record of driving revenue growth, retention, and expansion within large enterprise accounts
- Strong commercial leadership skills in renewals, pricing strategy, and complex contract negotiations
- Familiarity with cloud technologies, including K8s, containers, and AWS/GCP/Azure
- Exceptional executive presence with the ability to influence C-suite stakeholders
Complete Job Description
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