Global Client Service Manager

Job Summary

A company is looking for a Manager, Global Client Service Center.

Key Responsibilities

• Co-lead efforts to enhance AI/Automation in the Global Client Service Center
• Design and implement standardized processes and procedures for service operations
• Develop and maintain collaborative relationships across business units to improve client support

Required Qualifications

• 2-3 years of related experience
• Bachelor's degree, preferably in business or a STEM-related field
• Strong project management and process design skills
• Experience with AI to enhance or automate processes
• Familiarity with programming languages such as Python or SQL is a plus