Global Contract Management Leader

Job Summary

A company is looking for a Global Head of Contract Management to lead its post-sales renewal engine.

Key Responsibilities

• Lead and scale a centralized global Contract Management team, focusing on hiring, coaching, and developing staff
• Own renewal outcomes across all customer segments, ensuring consistent execution aligned with business value
• Partner with various departments to maintain pricing discipline and evolve commercial policies

Required Qualifications

• Experience in post-sales revenue leadership, particularly in renewals and NRR within a B2B SaaS environment
• Proven track record in hiring, coaching, and performance management
• Ability to think in systems and build scalable commercial frameworks
• Strong cross-functional partnership skills, especially with Sales, Finance, and Legal
• Balance of customer empathy with business rigor in commercial experiences