Global CX Solutions Engineer

Job Summary

A company is looking for a Global CX Partner Consulting Solutions Engineer.

Key Responsibilities

• Serve as a trusted advisor and technical channel partner, executing strategic initiatives
• Coordinate with global resources to ensure consistency in pre-sales enablement
• Maintain relationships with top global CX partners and deliver ongoing technical training

Required Qualifications

• 10+ years of CX/Cloud CCaaS experience and 5+ years in Solution Engineering and Channel experience
• Understanding of both North American and international markets with willingness to travel
• Strong business and technical acumen within the CX industry
• Expert level understanding of Customer Experience market trends
• Experience implementing CX solutions is a plus