Global Technical Account Manager

Job Summary

Global Technical Account Manager, who will lead a full-time team focused on supporting Cash App Pay, Afterpay, and Clearpay merchants through strategic technical partnerships and performance management.

Key Responsibilities

• Define and execute the global Technical Account Management strategy aligned with commercial objectives
• Lead and develop a distributed team of Technical Account Managers across multiple regions
• Establish performance measurement frameworks and represent the merchant voice in product development discussions

Required Qualifications

• Significant experience in technical account management or related fields within payments, fintech, e-commerce, or SaaS
• Experience managing distributed or global teams
• Technical fluency in payments infrastructure, APIs, and e-commerce platforms
• Ability to build cross-functional partnerships with leadership in GTM, Product, and Engineering
• Experience navigating global markets and managing through organizational change