Google CCaaS Architect

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Mon, Apr 21, 2025

Job Summary

A company is looking for a Google CCaaS Architect.

Key Responsibilities
  • Lead the implementation of Google CCaaS voice and digital AI Self-Service solutions for large, multi-location contact centers
  • Interface with clients to define solution requirements and technical design
  • Collaborate with project team members on conversation design specifications and perform testing of developed code


Required Qualifications
  • 8+ years of voice architecture experience overall
  • 4+ years of experience with AI solutions
  • 2+ years of hands-on technical experience with Google CCaaS or UJET
  • 4-year bachelor's degree
  • Knowledge of Google Cloud Platform Services including IAM, Storage, and Networking

COMPLETE JOB DESCRIPTION

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