Governance Risk Compliance Manager

Job Summary

A company is looking for a Governance, Risk and Compliance Manager - Customer Assurance.

Key Responsibilities

• Manage customer inquiries and support tasks related to security questionnaires and audits
• Build and implement a comprehensive customer assurance program leveraging tools and technologies
• Lead customer-facing discussions and translate technical security controls into business-relevant language

Required Qualifications

• 6+ years of experience in security, GRC, or customer-facing technical roles, including 3+ years in people management
• Prior experience supporting customer security reviews, audits, or RFPs in a SaaS or cybersecurity context
• In-depth knowledge of security and privacy frameworks such as SOC 2, ISO 27001, and GDPR
• Strong understanding of cloud security and modern SaaS infrastructure
• Experience in building and scaling customer assurance programs and managing high-stakes conversations