Government Renewal Account Manager

Job Summary

As a remote Government Renewal Account Manager, the full-time position will generate and manage a portfolio of existing government business clients, focusing on closing sales and enhancing client satisfaction through effective follow-up and service delivery.

Key responsibilities:

• Generate and manage the portfolio of existing government business clients through outbound calling
• Work with decision makers to address needs and resolve issues related to existing lease agreements
• Collaborate with internal teams to resolve client escalations and improve performance

Required qualifications:

• Preferred experience with Government, Non-Governmental Organization, or Non-Profit accounts
• 1+ years of experience in outbound client calls and sales
• Proven ability to overcome objections and close sales effectively
• Experience using Customer Relationship Management (CRM) tools, such as Salesforce
• Strong follow-up skills on sales opportunities via phone, fax, and email