Government Travel Consultant

Job Summary

Seeking an experienced Government Travel Consultant, the part-time or full-time position will manage travel reservations, including airline, hotel, and ground transportation, while working both remotely and onsite in Jacksonville, NC.

Key responsibilities

• Make travel reservations and process tickets, exchanges, and refunds
• Maintain industry and account information while utilizing GDS systems like Apollo/Travelport
• Provide outstanding customer service and support to clients in a busy call center environment

Required qualifications

• Minimum of 3 years of travel agent or consultant experience
• Demonstrated proficiency in Sabre/Apollo systems
• Strong computer skills, including Microsoft Office products
• Excellent written and verbal communication abilities
• Flexible schedule and ability to work in a fast-paced environment