Government Travel Consultant

Job Summary

Seeking an experienced Government Travel Consultant, the full-time position will manage travel reservations, including airline, hotel, and ground transportation, while working in a busy Call Center located in Jacksonville, NC, with options for home-based virtual work.

Key responsibilities

• Make travel reservations and process tickets, exchanges, and refunds
• Maintain industry and account information while utilizing GDS Systems Apollo/Travelport
• Provide outstanding customer service and support to clients

Required qualifications

• Minimum of 3 years of travel agent/consultant experience
• Demonstrated proficiency in Sabre/Apollo systems
• High school education level required
• Strong computer skills, particularly in Microsoft Office products
• Flexible schedule and excellent customer service skills