GPS Innovation Specialist

Job Summary

A company is looking for a GPS Innovation Specialist.

Key Responsibilities:

• Handle guest inquiries and concerns, providing resolutions and support
• Assist with PBX services and special projects related to hotel operations
• Triage multiple pilots and manage overflow for Guest Services as needed

Required Qualifications:

• Minimum of 6 months experience in GESA or hotel environment
• Proficiency in Microsoft Office Suite with at least 2 years of experience
• Familiarity with hotel systems such as Opera, HotSOS, Zello, and Zingle preferred
• Schedule flexibility to work nights, weekends, and holidays
• Ability to navigate multiple systems efficiently