Graduate Technical Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Mar 02, 2026

Job Category: Information Technology

Employer Type: Employer

Education Level: Bachelors, Masters

Job Summary

A company is looking for a Graduate Technical Support Engineer.

Key Responsibilities

Handle Level 3 incident tickets end-to-end, ensuring timely resolution in line with SLAs
Work with Problem Managers to identify root causes and support trend analysis for permanent fixes
Manage urgent customer engagements and collaborate with R&D on troubleshooting and issue analysis

Required Qualifications

Recent graduate with a Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or Sciences
Strong academic performance with at least a 2:1 (or equivalent)
Solid understanding of TCP/IP networking is desirable
Programming knowledge (e.g., Python, C/C++) is useful
Strong technical aptitude to analyze and reproduce complex issues

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

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Website

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