Group Account Coordinator

Job Summary

A company is looking for a Group Account Coordinator to manage system updates and ensure customer satisfaction.

Key Responsibilities

• Process new groups, renewals, and changes in accordance with departmental guidelines
• Update group demographics and ensure accurate data in relevant systems
• Coordinate billing processing and respond to inquiries from various stakeholders

Required Qualifications

• High School Diploma or equivalent
• Two years of customer service or administrative support experience, plus one year in a membership/billing/accounts area
• Ability to acquire knowledge of the membership system
• Proficiency in Microsoft Office, including Excel
• Good judgment and organizational skills