Group Air Specialist
Job Summary
Responsible for managing customer service for airline reservations and ticketing, the full-time Group Air Specialist will handle client interactions, book and issue tickets, and ensure program efficiency while working remotely.
Key responsibilities
- Act as Air Lead on assigned programs, responding to traveler inquiries via phone and email
- Book and issue airline tickets, including complex international routes, while adhering to program requirements
- Manage attendee registrations and updates in the Cvent system, ensuring accurate documentation and communication
Required qualifications
- 4-year degree and/or a minimum of 3 years of travel agency experience preferred
- Knowledge of Apollo Global Distribution System (GDS)
- Preferred experience with Cvent Registration System
- Proficiency in customer service and communication skills
Complete Job Description
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