Group Air Team Lead

Job Summary

A company is looking for a Group Air Agent - Team Lead to manage group air travel reservations and lead a team of agents.

Key Responsibilities

• Oversee group air travel bookings, ticketing, and reporting for multiple accounts
• Act as a subject matter expert, providing support and training to agents on processes and policies
• Assist management with client communication, contract negotiations, and operational efficiency improvements

Required Qualifications

• High school diploma or equivalent required
• At least 3 years of experience in group booking and ticketing, with complex international experience preferred
• Strong knowledge of GDS systems, particularly Sabre
• Proficiency in Microsoft Office suite and CRM systems
• Ability to work remotely and manage multiple tasks in a fast-paced environment