Group Benefits Associate

Job Summary

Providing day-to-day support for an assigned block of broker business, the full-time remote Group Benefits Associate will manage enrollment transactions, deliver benefit quotes, and resolve issues while maintaining strong relationships with broker partners.

Key responsibilities

• Manage and service an assigned block of broker business, ensuring timely and professional responses to inquiries
• Process employee enrollment, termination, and change transactions accurately and efficiently
• Coordinate with insurance carriers and internal teams to resolve enrollment, billing, and eligibility issues

Required qualifications

• Previous experience in employee benefits, insurance, or benefits administration preferred
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
• Strong organizational and time-management skills with the ability to manage multiple priorities
• Ability to work independently while collaborating effectively with a team
• Strong customer service skills and a professional approach to working with broker partners