Group Director of Client Growth
Job Summary
Leading a high-volume portfolio of small business clients, the full-time Group Director of Client Growth will manage executive relationships, drive revenue expansion, and implement standardized service models while working remotely.
Key Responsibilities:
- Own net revenue retention and expansion MRR for the division, focusing on monthly service expansion targets
- Conduct quarterly executive check-ins with top-tier accounts and maintain a self-owned retention forecast
- Coach Account Directors to enhance their effectiveness as AI-Native Growth Directors and ensure accurate Salesforce pipeline management
Required Qualifications:
- 10+ years of leadership experience in a digital marketing agency, specifically with small business or founder-led clients
- Proven track record of managing a P&L for profitable growth
- Expertise in contract negotiation, client retention, and client growth
- Strong understanding of standardized service models and marketing performance measurement
- Experience presenting directly to founders and managing executive relationships
Complete Job Description
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