Group Insurance Administrator

Job Summary

Delivering exceptional service and operational support, the full-time remote Group Insurance Administrator will accurately administer group insurance products while ensuring enrollment, eligibility, and recordkeeping transactions are completed efficiently and in accordance with established standards.

Key Responsibilities

• Reviews and enters enrollment information into various systems, ensuring high accuracy
• Handles benefit plan referrals from the call center and internal units
• Establishes and maintains favorable relationships with internal and external customers and plan participants

Required Qualifications

• High school diploma or GED required, with proficiency in Microsoft Office Suite
• Ability to participate in customer calls and meetings to explain processes and resolve issues
• Demonstrate strong analytical and critical thinking skills
• Adapt quickly to new responsibilities and a fast-changing work environment
• Maintain accuracy and high-quality work in a fast-paced environment