Group Long Term Disability Claims Leader

Job Summary

A company is looking for a Group Long Term Disability Claims Team Leader.

Key Responsibilities

• Oversee a team of Claim Specialists, providing training, coaching, and performance management
• Monitor work progress and performance using operational metrics to ensure quality and timeliness
• Engage with external customers and internal stakeholders, addressing escalated issues effectively

Required Qualifications

• 5+ years of Group Long Term Disability Claim experience with knowledge of industry trends and compliance
• 1 year of supervisory experience with a focus on coaching and performance management
• Proven effectiveness in managing a fast-paced service production environment
• Ability to work remotely with access to high-speed internet
• Commitment to promoting a culture of diversity and inclusion